Customer Story: How Mass Impact Transformed Compliance & Loan Processing with LendFusion
Regulatory compliance and operational efficiency are two of the biggest challenges for lenders managing multiple loan types.
Mass Impact, a financial institution focused on delivering seamless credit solutions, was struggling with manual processes, compliance hurdles, and disjointed systems.
They needed a fully automated loan management software that could handle compliance, streamline application workflows, and integrate with third-party providers to eliminate bottlenecks.
With a tight deadline, Mass Impact partnered with LendFusion to build a fully integrated lending platform in just one month – automating everything from KYC & AML checks to disbursements and contract signing.
Mass Impact Challenge
Mass Impact needed a centralized solution to replace their manual and time-consuming processes. Their biggest challenges included:
- Regulatory Compliance – Reporting to regulators, running KYC & AML checks, and ensuring full adherence to financial laws.
- Multiple Loan Types – Managing four separate lending tracks with unique workflows and requirements.
- Fragmented Application Process – Credit applications were outsourced, requiring seamless integration with third-party providers.
- Manual Disbursements & Contract Signing – The process of signing contracts and disbursing funds relied on multiple disconnected systems.
To grow efficiently and remain compliant, Mass Impact needed a modern lending platform that could automate these processes, unify loan management, and ensure full compliance.
Implementation: A Rapid One-Month Deployment
It took just 30 days to implement the system, LendFusion’s team moved fast. The process began with initial scoping calls, followed by an immediate rollout of the core lending platform.
- Built four third-party integrations for compliance, banking, and disbursements
- Developed custom application forms tailored to Mass Impact’s unique requirements
- Created a secure API endpoint to receive loan applications from their website
Despite the short timeframe, the LendFusion team delivered a fully functional, compliant system on schedule.
Customizations: Built for Compliance & Seamless Borrower Journeys
To meet Mass Impact’s specific lending needs, LendFusion implemented key customizations:
- Automated KYC & AML Checks – Plaid integration allows instant identity verification without manual input.
- Seamless Contract Signing – DocuSign automation enables borrowers to sign contracts instantly.
- Frictionless Disbursements – Funds are automatically transferred via ACHQ once a loan is approved.
- Custom API for Loan Applications – Borrower applications are submitted directly from Mass Impact’s website into LendFusion’s loan management system.
- Multi-Track Loan Management – All four loan types are managed under one platform, simplifying tracking and reporting.
These enhancements removed inefficiencies, ensured compliance, and accelerated the loan approval process.
From Manual Processing to Fully Automated Lending
Before LendFusion, Mass Impact relied entirely on manual processes – from loan applications to compliance checks and disbursements.
This approach slowed down approvals, increased compliance risks, and left room for human errors. Now, everything is automated. Borrowers complete KYC & AML verification without lender intervention, contracts are signed without delays, and funds are disbursed instantly.
This end-to-end automation allows Mass Impact to issue loans faster, reduce risk, and focus on business growth.
The Results: Faster Processing, Compliance Made Easy, and Centralized Loan Management
- Significantly faster loan approvals
- Automated compliance tracking & reporting
- Four separate loan types managed under one platform
- Seamless borrower experience with instant contract signing & disbursements
With LendFusion, Mass Impact has streamlined its entire lending process – eliminating bottlenecks and reducing operational strain.
Haiko de Poel, Jr, CEO of Mass Impact is excited by the prospect of delivering a better experience for borrowers.
“Before LendFusion, our compliance and loan processing workflows were inefficient and time-consuming. Now, with automation in place, we can issue loans faster, stay compliant effortlessly, and provide a better experience for our borrowers.”
Andres Valdmann, CEO at LendFusion, is extremely pleased with the rapid implementation.
“Mass Impact’s rapid transformation showcases how automation and seamless integrations can eliminate lending inefficiencies. Our team worked closely with them to deliver a customized, fully operational lending platform in just one month“
About Mass Impact
Mass Impact is a lending institution that specializes in compliance-driven, multi-track lending solutions. By leveraging cutting-edge technology and automation, they aim to provide fast, reliable, and transparent credit services to their customers.
About LendFusion
LendFusion empowers lenders with a modern, automated loan management system, reducing manual workloads and ensuring full compliance. With powerful integrations and customization capabilities, LendFusion enables lenders like Mass Impact to streamline operations and scale efficiently.
Ready to optimize your lending operations?
Book a demo today and see how LendFusion can help your business grow.
